FAQs

Frequently Asked Questions

How long will it take for my website to be designed?

The time it takes to build a site depends on the complexity of the site. We set 3 milestones to cover the project 1st is advance payment to start the project 2nd is on the design approval that takes 10 to 15 days and 3rd and final on the completion of the project and If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images) from the client.

Will we need to have a meeting to discuss the website design?

Most of the time, a meeting isn’t necessary, you can send us your requirements via email if needed we can discuss things on Skype also.We upload our work to private websites that only clients can access. We then work with you to discuss the site and review changes. The site isn’t made available to the public until it looks and works exactly as you wish.

How much will a website cost me?

The cost of a website varies depends on its complexity. We are happy to discuss your requirements and provide a quote at any time.

Once my website design is completed, what after-sales service do you offer?

We fully support any website we design and are always available should you encounter any problems or require new enhancements. RichCandies also offers website  maintenance. Please check here details https://richcandies.com/monthly-maintenance/

What photo, graphics and text formats should I use for my new website?

Please provide all text, photos and graphics in electronic form. For example, the output from a digital camera, Microsoft Word or a digital scanner. If this is not possible, we can help get your information ready for the website.

Will my website design be search-engine friendly?

All our websites are created with search engines in mind, and all designs are compliant with search engine guidelines. The site fully optimized and SEO friendly, site is searchable all major search engines like Google, Bing, Yahoo & Yandex.

I run a small- or medium-sized business and want an online presence to promote my business. What's the first step?

There are many different ways to update websites. The method you choose and the functionality we build into your design is solely up to you.
If you have a small website of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask RichCandies to carry out these changes for you.

RichCandies also offers monthly website maintenance  https://richcandies.com/monthly-maintenance/

Other methods is simply you just need give us the content we take care all the designing placements and all other related things as per your requirements. We can also add databases if you wish.

Are there hidden costs with Web design services?

No. We discuss your website requirements and price accordingly. Once you have placed your order with us, we will adhere to our quoted price.

How do I update my website?

There are many different ways to update websites. The method you choose and the functionality we build into your design is solely up to you.
If you have a small website of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask RichCandies to carry out these changes for you.

RichCandies also offers monthly website maintenance  https://richcandies.com/monthly-maintenance/

Other methods is simply you just need give us the content we take care all the designing placements and all other related things as per your requirements. We can also add databases if you wish.

Will everyone see my website the same way?

We start the design & development from scratch level, your visitors will see some things differently depending on their browser, screen resolution settings and their computers and compatible to every browser and device. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.

What are my options for e-commerce?

You can take payments online in a number of ways. The first is PayPal, an inexpensive way to start taking payments quickly. With PayPal, your visitors can pay with a credit card or by sending a payment from their checking account. PayPal provides a shopping cart and many other free services that are helpful to sites that are starting out. They charge 2.9% plus $.30 per transaction and have no start-up fees. PayPal, however, is not a very customizable solution, and it can have a “start-up” feel. However, this is changing and many mainstream sites are now accepting PayPal as more and more people have PayPal accounts. PayPal provides a very easy way to integrate a shopping cart into your site, which reduces development time.
There is also the option of creating a full e-commerce solution. This involves many different components – a merchant account from a bank, a payment gateway service that allows you to accept payments into your merchant account from your website, a shopping cart or payment script that integrates with your payment gateway, and certain elements of the server environment like having an SSL certificate and a static IP. Full e-commerce is much more expensive and time-consuming to develop than PayPal, but it can be integrated into your site for a truly seamless payment experience. It can also save you money in the long run if you are doing a lot of sales.

What if I do not like the design?

If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.

How can I accept credit cards on my website?

The option involves hiring an online clearance company. We can design your website accordingly once you have decided which method to use.

I already have a website and it needs updating. Can you help me?

Yes. You can send us the changes. We are happy to look at your existing site and give you a quote for updating it.

Do you redesign existing websites?

Yes. We can redesign existing sites and retain your organization’s style or give you a completely new look. RichCandies also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.

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